{"id":12468,"date":"2024-10-13T17:13:29","date_gmt":"2024-10-13T14:13:29","guid":{"rendered":"https:\/\/lasakoski.fi\/customer-data-register\/"},"modified":"2024-10-19T21:36:44","modified_gmt":"2024-10-19T18:36:44","slug":"customer-data-register","status":"publish","type":"page","link":"https:\/\/lasakoski.fi\/en\/customer-data-register\/","title":{"rendered":"Customer data register"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12468\" class=\"elementor elementor-12468 elementor-12013\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f2b2611 e-flex e-con-boxed e-con e-parent\" data-id=\"f2b2611\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e871939 elementor-widget elementor-widget-heading\" data-id=\"e871939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Customer data register<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96d8702 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"96d8702\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;headings_by_tags&quot;:[&quot;h3&quot;],&quot;marker_view&quot;:&quot;numbers&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h2 class=\"elementor-toc__header-title\">\n\t\t\t\tContents\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__96d8702\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-down\"><\/i><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__96d8702\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><i aria-hidden=\"true\" class=\"fas fa-chevron-up\"><\/i><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__96d8702\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<i class=\"elementor-toc__spinner eicon-animation-spin eicon-loading\" aria-hidden=\"true\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f84c101 e-flex e-con-boxed e-con e-child\" data-id=\"f84c101\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4177cfa e-flex e-con-boxed e-con e-child\" data-id=\"4177cfa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ff75d1b elementor-widget elementor-widget-heading\" data-id=\"ff75d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Collected data<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70ae274 elementor-widget elementor-widget-text-editor\" data-id=\"70ae274\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To process your booking, we request some personal information essential for handling reservations and providing the service. This includes: <\/p>\n<ul>\n<li><strong>Full name<\/strong><\/li>\n<li><strong>Email<\/strong><\/li>\n<li><strong>Phone number<\/strong><\/li>\n<\/ul>\n<p>We use this information to send booking confirmations and other communications related to your reservation. The phone number is used only if we need to reach you quickly regarding your booking. <\/p>\n<p>We may also collect the following information for customer service and managing the customer relationship:<\/p>\n<ul>\n<li><strong>Your nationality<\/strong><\/li>\n<li><strong>Your date of birth<\/strong> (however, we do not collect personal identification numbers)<\/li>\n<li><strong>Reservation details <\/strong>(such as check-in and check-out times)<\/li>\n<li><strong>Information on direct marketing restrictions,<\/strong> if you have requested not to receive marketing messages<\/li>\n<li><strong>Consent for marketing,<\/strong> if you have agreed to receive marketing messages (via SMS or email)<\/li>\n<li><strong>Data related to the use of our services<\/strong><\/li>\n<li><strong>Information about your preferences <\/strong>helps us improve our services.<\/li>\n<li><strong>Additional details<\/strong> relevant to managing the customer relationship and enhancing our service quality.<\/li>\n<\/ul>\n<p>All data we collect is handled in accordance with data protection laws and used only for the purposes you&#8217;ve consented to.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-74dc95c e-flex e-con-boxed e-con e-child\" data-id=\"74dc95c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfb673e elementor-widget elementor-widget-heading\" data-id=\"dfb673e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Passenger Card<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca8394c elementor-widget elementor-widget-text-editor\" data-id=\"ca8394c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>According to the Finnish Accommodation and Food Service Act, accommodation businesses are legally required to collect guest information. The business acts as the data controller for this information and processes it in compliance with legal obligations. <\/p>\n<\/p>\n<h4><strong>Passenger Card, Accommodation and Food Service Act<\/strong><\/h4>\n<p>Based on the Finnish law &#8220;Accommodation and Food Service Act&#8221; (28.4.2006\/308).<\/p>\n<p>Passenger information is processed to maintain public order and safety, prevent and investigate crimes, and compile statistics. According to the Finnish Accommodation and Food Service Act, accommodation businesses may also use passenger information and registers for customer service and direct marketing, unless the customer has opted out of such use. <\/p>\n<p>Section 6: Passenger Notification and Passenger Data<\/p>\n<p>The accommodation provider is responsible for ensuring a notification (passenger notification) is made for each passenger. A joint notification can be made for group travelers. The notification must include the provider&#8217;s trade name, business ID, and the accommodation&#8217;s address. The passenger notification must specify the following details (passenger data):   <\/p>\n<p>1) The passenger&#8217;s full name and Finnish personal identity number or, if missing, date of birth and nationality;<br \/>2) Full names and Finnish personal identity numbers (or dates of birth) of the passenger&#8217;s spouse and underage children;<br \/>3)The passenger&#8217;s address;<br \/>4)The country from which the passenger is arriving in Finland;<br \/>5)The passenger&#8217;s travel document number; and<br \/>6)The passenger&#8217;s check-in and check-out dates, if known.<\/p>\n<p>Additionally, the passenger can specify on the passenger card whether the stay is for leisure, work, a meeting, or another reason.<\/p>\n<p>What is stated in sections 1 and 3 of subsection 1 also applies to the leader of a group trip referred to in section 1, subsection 2, paragraph 10, who acts as the representative of the tour operator.<\/p>\n<p>What is stated in section 4 of subsection 1 does not apply to a traveler whose place of residence is Finland. What is stated in section 5 of subsection 1 does not apply to a citizen of a Nordic country or a traveler whose place of residence is Finland. <\/p>\n<p>The traveler must confirm the passenger card information with their signature. However, the group leader can sign the group passenger card on behalf of the participants. A person referred to in section 1, subsection 2 is not required to sign the passenger card.<\/p>\n<p>The accommodation provider or the staff must verify the traveler&#8217;s identity using a travel document or another reliable method during check-in. If a group passenger card, as referred to in subsection 1, is prepared, only the group leader&#8217;s identity needs to be verified. This provision does not apply to a traveler whose residence is in Finland, nor to individuals mentioned in subsection 1, paragraph 2. <\/p>\n<p>The information on the passenger card is stored for one year as required by law, after which it is destroyed.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c7dafef e-flex e-con-boxed e-con e-child\" data-id=\"c7dafef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73e54e0 elementor-widget elementor-widget-heading\" data-id=\"73e54e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Collection, use, and transfer of customer information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0881aa elementor-widget elementor-widget-text-editor\" data-id=\"e0881aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your customer information is owned by L\u00e4s\u00e4kosken Kartano Oy.<\/p>\n<p>Your data is collected solely for booking and customer service purposes. The information may be used for marketing via newsletters unless you opt out. <\/p>\n<p>We only collect data voluntarily provided through:<br \/>&#8211; bookings<br \/>&#8211; email<br \/>&#8211; phone<br \/>&#8211; in-person<\/p>\n<p>We never share, rent, or sell your data to third parties. Traveler information may be provided to the police upon request.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-aa4247e e-flex e-con-boxed e-con e-child\" data-id=\"aa4247e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-513fbff elementor-widget elementor-widget-heading\" data-id=\"513fbff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Right to access and manage your data.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3f2681 elementor-widget elementor-widget-text-editor\" data-id=\"f3f2681\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a customer, you can:<br \/>&#8211; request deletion or modification of your data<br \/>&#8211; view collected data<br \/>&#8211; raise concerns about data use<br \/>&#8211; opt out of communications<\/p>\n<p>Contact us: info[@]lasakoski.fi.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c9a514e e-con-full e-flex e-con e-parent\" data-id=\"c9a514e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9853a7 elementor-widget elementor-widget-template\" data-id=\"c9853a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>L\u00e4s\u00e4kosken Kartano Oy customer data register<\/p>\n","protected":false},"author":43,"featured_media":12359,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12468","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/lasakoski.fi\/en\/wp-json\/wp\/v2\/pages\/12468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lasakoski.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lasakoski.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lasakoski.fi\/en\/wp-json\/wp\/v2\/users\/43"}],"replies":[{"embeddable":true,"href":"https:\/\/lasakoski.fi\/en\/wp-json\/wp\/v2\/comments?post=12468"}],"version-history":[{"count":0,"href":"https:\/\/lasakoski.fi\/en\/wp-json\/wp\/v2\/pages\/12468\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lasakoski.fi\/en\/wp-json\/wp\/v2\/media\/12359"}],"wp:attachment":[{"href":"https:\/\/lasakoski.fi\/en\/wp-json\/wp\/v2\/media?parent=12468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}